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Configure how to find recipients for each email template

  • 3 Min.

Email templates specify how email addresses used in Document Output are located from fields in reports or database tables.

Email recipients setup

If you have just installed Document Output, the recipient setup for each email template will have a prioritized list for where to fetch each vendor or customer’s email address in Business Central. If the first priority location does not contain an email address for a recipient, then Document Output will go through the other options in the priority list until an email address is located.

From the Email Templates page, you can view and adjust how Document Output identifies recipients for each email template through the Email Recipients Setup FactBox.

E-Mail Template Card_Recipients Setup_FactBox

Email addresses can be sourced from a range of locations in your company's Business Central. Any potential source needs to be related to the document processed by the email template.

The New action adds lines for extra potential locations of email addresses, and the actions Move Up and Move Down set the order of priority for email addresses that are located through the lookup. Each time an email template is used, the highest priority successful lookup for each customer or vendor is used for sending the email.

DO Learn Mod 2-12-CDO Template Recipient Setup New Move Up Down

Scenario

In the scenario video, Ester works with the configuration of email recipients for the purchase order email template.

Ester needs to work on these tasks:

  • Review and adjust email recipient setup for an email template
  • Add a specific email address for sending sales invoices to one customer
  • Add a method for locating the recipient email address from a table in Business Central

Other resources

More learning resources for this topic include: