Check your knowledge

• 2 Min.

1. 

How can you determine the next step for a payment suggestion line in the payment journal?

Review the Line Information FactBox for detailed information.

Review the information displayed in the Status column.

The notification at the top of the payment journal always provides the next step.

Check the Payment History page for the next step.
2. 

Does the payment journal support payments from several bank accounts and in different currencies?

The payment journal supports several bank accounts, but all payments should be in the same currency.

Yes. You can process payment suggestions with both different currencies and bank accounts.

No, unfortunately you need to create a new payment journal for every bank account.

Yes, but you can't combine several bank accounts and different currencies in the same payment journal.
3. 

What do you do if you need to change the payment information for a payment line that has already been sent to the bank via direct communication?

Contact the bank to cancel the payment and then force void the status in the payment journal.

Cancel the payment directly from the payment journal. The next time you create payment suggestions the payment will be included and ready to be processed again.

Contact the bank to cancel the payment and then manually create a new payment suggestion line.

Update the payment line in the payment journal, as this will automatically communicate the change to the bank.
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