<Note>
We recommend that you use a login method that is based on a personal email address rather than a business email address. This ensures that you can access Continia Learn even if you change employers in the future.
  </Note>

If you have any other questions, you can reach us at learn@continia.com

Continia uses the platform [Credly](https://info.credly.com/) to issue badges and enable users to share their Learn certificates on social media or email. 

To claim and share your Learn certificate:

1.	When you have passed an assessment, a notification that you've passed the test appears. Click __Claim your badge__. 

Note that you can also claim your badge from your Learn profile, under __Certificates__.

2.	Enter the email address you want to use for your Credly account and click __Claim Badge__.

3.	You’ll receive and email from Credly in which you click __Accept your badge__ to log in, or create an account if you don’t have one. 

4.	When you are logged in, you can share your certificates as you wish. 


How can I share my certificates on LinkedIn?

To ensure your certificates are counted towards the Continia partner program, you must link your Continia Learn account to your PartnerZone account.

Follow the steps below to link the accounts.

1.	Sign in to Continia Learn. 

2.	Navigate to your profile. 

3.	Select __Settings__, and change your profile type to “Partner”. 

4.	Then enter your current PartnerZone credentials and click __Submit__. 

When your profiles are linked, your certificates will automatically contribute to your company’s partner level in the partner program. It can take up to 48 hours for new certificates to appear in PartnerZone.

How can I ensure my certificates on Continia Learn count towards the Continia partner program?

You may have logged into Continia Learn using a different account than the one you previously used. To ensure all your certificates can be viewed from one account, you should always log in to Continia Learn with the same login method (either Github, Microsoft or LinkedIn).


Why can’t I see all or any of my achieved certificates on my Continia Learn profile?

Currently, it’s not possible to merge two Learn accounts. However, if you have certificates on both accounts, you can link both Learn accounts to your PartnerZone account. This ensures that all your certificates are counted towards the Continia partner program.


I have two different accounts on Continia Learn. Can I merge them?

Continia Learn credentializes you through one of three external providers:

- Github
- LinkedIn
- Microsoft

When you update your email with these providers, it's possible that the ID for your account with the provider also changes. If this happens, then you will not be able access your Continia Learn profile.

If you are still able to sign in with the same provider, even after updating your email address with them, please note that your Continia Learn profile may still display the email address that you originally used to create your account.


My email address has changed. How can I update it?

Find an answer to our most frequently asked questions. 

FAQ

How can I share my certificates on LinkedIn?

How can I ensure my certificates on Continia Learn count towards the Continia partner program?

Why can’t I see all or any of my achieved certificates on my Continia Learn profile?

I have two different accounts on Continia Learn. Can I merge them?

My email address has changed. How can I update it?