Forward Email Receipts to Expense Management
- 9 min.
Got a receipt sitting in your inbox? You don't need to download it, screenshot it, or retype anything. Just forward the email, Continia does the rest.
Scenario
Lina has multiple receipts sitting in her inbox she needs to submit, to save herself time, she wants to simply forward these in to Expense Management and ensure they are allocated correctly. Watch to see how she does this.
How it works
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You forward the email: Send any expense-related email such as hotel booking, a restaurant receipt, a software invoice to the Continia expense inbox. The email address you send it to is expense@cem.continiaonline.com or expense@democem.continiaonline.com (for demo only ).
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Continia converts and reads it: The email body, including any images embedded in it is converted to a PDF. Any files attached to the email are also captured. Continia then scans everything for an amount, currency, and date.
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It looks for a match: Continia checks whether you already have an expense with the same amount, currency, and date. For example, a credit card transaction that was imported automatically.
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It takes the right action: Depending on what it finds, Continia either attaches the receipt to your existing expense or creates a brand new expense. Either way, it sends you a confirmation email.
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From there, the expense needs to be reviewed and submitted through the Expense Mobile App or Expense Portal.
Using tags for expense reports and as an expense delegator
When sending an email to Continia that has multiple or single attachments for an expense report, or you are completing an expense on behalf of someone else, you will need to use one of the following tags in the subject line so Expense Management can match and record the submission. Below are the 3 tags that can used:
| Tag | What it does | When to use it |
|---|---|---|
[Report] | All receipts or invoices in the email are extracted, matched, or created as expenses, and then automatically grouped into an Expense Report. The email's subject line becomes the report title, for example [Report] May 2026 | You've just returned from a business trip and want to bundle hotel, travel, and meals into one report in a single step. |
[Split] | All attached files and embedded receipts are each extracted and treated as separate expenses matched to existing ones or created fresh. | You're forwarding a single email that contains multiple receipts from different purchases. |
[#name@example.com] | Creates or updates an expense under someone else's account. Continia notifies both you and the other person. | You're submitting on behalf of a colleague. |
Note
To have the ability to submit expenses on behalf of someone else, you will need to be already assigned as a delegated user.