Check your knowledge

• 2 min.

1. 

If you use direct communication, which is the easiest way to know when the payment has been handled by the bank?

You check for emails from the bank which will inform you if the payment has been made.

The status of the payment changes to "Paid" in the payment journal

You log into the bank and check if the payment has been processed.

The vendor let's you know if they've received the payment.
2. 

Does the payment journal support payments from several bank accounts and in different currencies?

Yes, but you can't combine several bank accounts and different currencies in the same payment journal.

The payment journal supports several bank accounts, but all payments should be in the same currency.

Yes. You can process payment suggestions with both different currencies and bank accounts.

No, unfortunately you need to create a new payment journal for every bank account.
3. 

What do you do if you need to change the payment information for a payment line that has already been sent to the bank via direct communication?

Cancel the payment directly from the payment journal. The next time you create payment suggestions the payment will be included and ready to be processed again.

Contact the bank to cancel the payment and then manually create a new payment suggestion line.

Contact the bank to cancel the payment and then force void the status in the payment journal.

Update the payment line in the payment journal, as this will automatically communicate the change to the bank.
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